Frequently Asked Questions

Back To Help & Support

  • Open the Luchikk app.
  • Click on the 'Register' button on the profile page or during checkout.
  • Fill in your details including your name, email, and password.
  • Submit the form along with other requirements.
  • You will receive a verification email to confirm your account.

  • Browse through the available categories or search for a specific service.
  • Select a vendor and choose your desired service.
  • Pick a date and time for the appointment.
  • Proceed to payment and pay securely using your wallet or card.

  • Navigate to the 'Vendor' section in your profile settings.
  • Click on 'Become A Vendor'.
  • Fill out the application form with your business details and portfolio.
  • Submit your application for our team to review.

  • Ensure your profile is complete with accurate business information.
  • Upload clear photos of your work.
  • Provide necessary identification documents when requested.
  • Verification builds trust with clients and boosts your visibility.

  • Navigate to your Vendor Dashboard and select the active order.
  • Update the status as you progress (e.g., 'Going to Client', 'Arrived').
  • Once the service is finished, click on 'Complete Service'.

  • Go to your Vendor Dashboard.
  • Tap on the Wallet section.
  • Click on 'Fund Wallet' or 'Add Money'.
  • Enter the amount you wish to deposit.
  • Select your payment method and complete the transaction.
  • Your wallet will be credited instantly, allowing you to pay for service commissions.
Need More Help?

Call: +234 808 723 5070

WhatsApp: Chat with support

Email: [email protected]